399 Bad Privacy Policy — We are committed to protecting your data

399 Bad ("we", "us") is an online entertainment and betting platform serving users in Bangladesh and other countries. Your privacy is a top priority for us, and we adhere to internationally recognized data protection standards.

This policy applies to our website (399bad.best), mobile application, and other digital services. It does not apply to any third-party websites or services.

We collect various types of information when you register and use 399 bad. A detailed breakdown is provided below:

399 bad uses the data we collect solely for the purposes listed below. We never use it beyond these purposes, and each use has a lawful basis.

• Account Management: For registration, login, account verification, and customer support.
• Payment Processing: To confirm deposits and withdrawals and to maintain a record of transaction history.
• Security Guaranteed: To prevent fraud, money laundering, and unauthorized access.
• Service Improvement: To analyze user experience and improve the platform.
• Bonuses & Promotions: To send you relevant offers based on your betting patterns (you may opt out at any time).
• Legal Compliance: To retain information necessary for compliance with applicable laws and regulations.
• Responsible Gaming: To detect unusual betting patterns and provide timely support to users.

We do not use your data for fully automated profiling or decision-making that could have a legally significant or otherwise material impact on you.

399 Bad never sells your personal data to third parties. However, limited data sharing with specific parties may be necessary for service delivery and legal compliance:

• Payment Processors: Payment gateways such as bKash, Nagad, and Rocket receive only the minimum data required to process transactions.
• Technology Service Providers: Hosting, cloud storage, and analytics providers operate under strict confidentiality agreements.
• Government Authorities: Data may be disclosed in response to a court order or a lawful request from a law enforcement authority.
• Anti-Fraud System: Limited data is shared with industry-wide security networks for fraud prevention.

The 399 bad website and app use various types of cookies and tracking technologies to enhance your browsing experience and monitor service quality.

You can disable cookies at any time from your browser settings, though doing so may affect the functionality of certain services.

399 bad operates multiple layers of security to protect your privacy. Our security framework is built in line with internationally recognized industry standards.

• 256-bit SSL Encryption: All data is fully encrypted in transit.
• Two-Factor Authentication (2FA): An additional layer of security at login.
• Firewall Protection: Advanced firewall systems to prevent unauthorized access.
• Regular Security Audits: Regular audits conducted by independent third-party experts.
• Data Backup: Regular backups to protect against data loss.
• Trained Staff: All staff receive regular training on privacy and data protection.

In the event of a data security breach, we will notify affected users within the legally required timeframe and take prompt remedial action.

You have clear rights over your personal data. 399 Bad fully acknowledges and respects those rights.

• Right to Access: You may request to know what personal data we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request the deletion of your data under certain circumstances.
• Right to Restrict Processing: You may request that we limit how your data is used.
• Right to Portability: You may request a copy of your data in a structured, portable format.
• Right to Object: You may object to the use of your data for marketing or profiling purposes.

We retain your data only for as long as necessary. All data is kept while your account is active. After account closure, data may still be retained for the following reasons:

• Due to legal obligations — for up to 5 years.
• For dispute resolution purposes — retained until the relevant dispute is resolved.
• For fraud prevention — blacklist records may be retained indefinitely.
• Complete removal from backup systems may take up to an additional 90 days.

Once the retention period expires, we securely delete or fully anonymize your data so you can no longer be identified.

399 bad is strictly for individuals aged 18 and above. We do not knowingly collect or store data from minors. Age verification is mandatory at registration.

If a parent or guardian suspects their child is using our platform, please contact us immediately at support@399bad.best.

399 bad may update this Privacy Policy at any time. For significant changes, we will notify you by email or platform notification at least 7 days in advance.

Continued use of the platform after any changes takes effect constitutes your acceptance of the updated policy. The latest version will always be available on this page, with the date of the most recent update shown at the top.

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us:

• Email: support@399bad.best
• Live Chat: Click the chat icon at the bottom right of the platform.
• Support Hours: 7 days a week, 24 hours a day.

For data privacy requests, include "Privacy Request" in the subject line of your email. We will respond within 30 business days.